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USAA & partnership

June 14, 2011

We got this press release – now I’m a HUGE fan of USAA – and I hear good things about so happy to spread the word.

******************************************, USAA Join Forces to Help Military Families Manage Unique Care Needs

Relationship Includes Help Finding Caregivers and Caregiving Jobs for Military Families

Waltham, MA (June 14, 2011) – To serve the growing needs of military families across the United States, (, the premier source of trustworthy family care options, today announced a new relationship with USAA, a leading insurance and financial services provider for the military, to help military families manage their family care needs and find caregiving job opportunities, from childcare to senior care.

Through the relationship, and USAA are jointly developing integrated online solutions for managing the unique military lifestyle changes, such as a deployment or a military move, with a focus on facilitating the management of care-related issues. The new solutions will enable a more seamless way for individuals and their families to deal with the physical, logistical, and financial impacts of everyday and emergency care needs.

USAA and will also encourage community engagement among military spouses online so their stories can be shared more broadly.

“ knows that one of the biggest sources of stress for any family is finding trusted care for a loved one. For military families who may have one parent deployed or have recently moved to a new installation, finding care presents unique challenges,” said Sheila Marcelo, Founder and CEO of “We are delighted to create this alliance with USAA to provide a resource where military families can manage their care needs, whether it be finding a new babysitter, learning about childcare costs, or simply connecting with other local families. Additionally, interested military spouses will be able to find job opportunities as care providers.”

“Our military family members have a unique set of family care needs. We are very excited to work with to develop and deliver practical solutions that serve those needs and help promote family readiness, security and peace of mind,” said Augie Ray, Executive Director of USAA Communities and Collaboration. “USAA and are committed to helping military families be better prepared to handle the challenges related to deployment or military moves.”

Through, families can connect with local babysitters, nannies, special needs care, senior home care, pet sitters, tutors, and housekeepers through a national network of trusted caregivers. Families in need of caregivers can search by ZIP code, service and pay rate. gives families access to detailed background check reports and recorded reference interviews, adding a layer of confidence and security when making important decisions regarding personal family care needs.

“The military community is very self-reliant,” Ray said. “We built a military spouse community on to give military families a place to discuss and provide tips on dealing with deployment, transitioning from the military, moving and money.”

USAA and will continue to work together to ease military members through each of these phases.

About USAA

USAA provides insurance, banking, investment and retirement products and services to 8 million members of the U.S. military and their families. Known for its legendary commitment to its members, USAA is consistently recognized for outstanding service, employee well-being and financial strength. USAA membership is open to all who are serving or have honorably served our nation in the U.S. military – and their families. For more information about USAA, or to learn more about membership, visit

About, Inc.

Founded in 2006, is the largest and fastest growing service used by families to find high-quality caregivers, providing a trusted place to easily connect, share caregiving experiences and get advice. The company addresses the unique lifecycle of care needs that each family goes through-child care, special needs care, tutoring and lessons, senior care, pet care, housekeeping and more. The service helps families find and select the best care available based on detailed profiles, background checks and references for hundreds of thousands of mom-reviewed and pre-screened providers who seek to share their services. Through its Employer Program, corporations can offer memberships as a benefit to employees.

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